We believe in self help, to keep our costs and prices as low as possible. So please download this troubleshooting guide and keep it handy. If you have a problem please check the troubleshooting guide first.
You can also find a set up guide here.
You can find guidance on how to change the password on your Wifi network here, how to find your IP address here (required for changing your password), and guidance on troubleshooting connection problems for Wifi printers here.
If those don’t sort the problem email us and we will respond as soon as we can.