SERVICES
We offer four services depending on location and speed. Existing packages not shown here are not available to new customers
Minimum Download Speed - 30 Mbps
Normally available Download Speed - 30 Mbps
Monthly Cost - £30
Minimum Download Speed - 100 Mbps
Normally available Download Speed - 100 Mbps
Monthly Cost - £45
Minimum Download Speed - 30 Mbps
Normally available Download Speed - 30 Mbps
Monthly Cost - £38.50
Minimum Download Speed - 100 Mbps
Normally available Download Speed - 100 Mbps
Monthly Cost - £50
About our services:
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Service may be interrupted or slowed down by bad weather
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There is no limit to the amount of data you can download, unless you are behaving in a way which affects other customers, for example by downloading very large amounts of data for lengthy periods. On all service subscriptions we operate a "fair usage" policy. Within this policy your connection can be used in a manner that is compliant with appropriate legislation. Where download volumes are, in our opinion, excessive we reserve the right to restrict such excessive usage in order to preserve the service for other users of the service.
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If our costs rise, we may need to put prices up.
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You must sign up for a separate service for each habitable building for which you are the responsible member: you are not permitted to use the same service for two houses.
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If you are signing up for a connection after 1st August 2018 a Connection Charge may be due to contribute to the costs of equipment and installation at your Premises
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If you‘d like to sign up, please read our Contract, which includes our Terms and Conditions, Acceptable Use Policy and Privacy Policy, and then fill in this registration form
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If you have a complaint about our services, and we’re not able to deal with your complaint, Ombudsman Services may be able to help. It independently resolves complaints. For more information, visit www.ombudsman-services.org
